Ask About the “headache free” guarantee!
How many times have you become frustrated with technology or had your staff spend more time than you can count trying to fix a problem? Has your current IT company let you down by not calling you back or making you wait hours (or DAYS?!?!) for a return phone call and even longer for a solution? Give us a try for 30 days and if we haven’t helped ease your technology headache, you don’t pay anything! We are so sure you will fall in love with our services that we put this offer in writing and back it up!
Our award winning IT support and proactive care that can handle any technological issue you might have. This is a solution where you can “set it and forget it”. We will handle everything related to your technology and the best part? It is one flat rate 24/7 monitoring and support right when you need it!
Already have an IT person or staff that you need to supplement? We can handle the help desk while your employees attack larger projects. Or vice-versa. We can be brought in for larger projects while your staff handles day to day duties.
Virtual CIO (VCIO)
Looking for solutions to help manage vendors, staff, budgeting or anything related to technology? Look to our VCIO services where you can have a C-level partner (for a fraction of the cost) who can manage all the technology related to your business.
It's Simple, Let's Start
How to Get Started?
Getting started is simple! Just give us a call. We’ll ask you some questions and recommend the best solutions for your business.
Have a Question?
We know making an IT decison brings with it a lot of questions. Here are a few of the most common ones I hear.
While in some cases, hiring a full time IT staff member does make sense, for most small businesses it doesn’t. Using a company like EBS gives you access to the breadth of knowledge, not just from one individual but from the whole staff. Over our companies life time, we have also been able to build up relationship with top vendors that we are able to utilize to solve any IT related issue. Additionally, all of our engineers have some type of degree in cybersecurity.
Not only are you getting access to a wealth of knowledge, you can put that knowledge to use with preventative and timely maintenance. Our monitoring (in real time) and management of your networks and devices can help proactively prevent many of the major outages you might normally experience.
Cost can also be a factor. It is generally less expensive to partner with an MSP like EBS rather than bring on a full time staff person, not to mention a situation where you IT staff person may be out sick and you don’t have coverage in the event of an IT emergency. Reducing downtime with our monitoring, and keeping your employees working are also a cost savings benefit that you will realize when partnering with EBS. Additionally, knowing your cost each month helps eliminate larger “surprise” expenses when things break.
We have a great track record with our customers and a long tenure of service. We have customers that have offered their contact information if you would like to discuss how we help them. We strive to do a good job, and we back it up with a 30 day no questions asked, money back guarantee. We also offer shorter contract lengths and if we don’t perform up to a predetermined (by you) set of measurable goals, you can get out of the contract immediately.
Recently, we were selected as one of the top performing computer companies in the nation ranking 14th out of the top 501 Managed services Providers by the channel companies annual ranking. This is just be one of the many awards we have receive in over a decade of the company’s life.
You are setup with a customer success person that handles your account. They are reachable, passionate about your company’s success and most importantly accountable to you. While many companies say they have the best tools or the best process, at the end of the day, we exist only because we make you successful and allow you to use technology to make money.
We cover everything that you need with regards to IT services. If you need printers covered, we can include that in our offering. We also cover things like 24/7 monitoring, Anti-virus software with monitoring, backup and recovery of your data, Cybersecurity, vendor management (who doesn’t want to get that off their plate?) along with our award winning support staff that can cover you from normal business hours to 24/7 support.
There are a few factors that can come into play here but an average office of 10 devices with our full coverage would range in the neighborhood of $450 / month. Of course, things can be less expensive or you can upgrade coverage for your specific situation. We are happy to sit down with you (or via Zoom) and discuss what coverage you might need and identify any gaps in your existing services.